After hail: what to photograph and what to leave alone

Storms

4 min read

Rows of flat roof tiles

A short list for the first hour, written for your insurer as much as for you.

The hour after a hailstorm is when most claims are won or lost, and it has very little to do with the roof itself.

Photograph the ground first

Hailstones beside a coin or a tape measure, dents in gutters and downpipes, and anything soft that took a hit: window screens, the mailbox, the grill cover.

Stay off the roof

Bruised shingles are slippery and easy to damage further. An adjuster will discount anything that looks like it was caused by a boot.

Then call

Your insurer first, for a claim number. Then a roofer who will document every slope, so the adjuster is looking at evidence rather than opinion.

Next note

Slate, shingle or steel: what each one costs over forty years

Twenty minutes in the air.

A slate roof with a row of dormer windows, seen from the street
A slate roof with a row of dormer windows, seen from the street
A slate roof with a row of dormer windows, seen from the street

A fixed price in two days.

A fixed price in two days.

$180 survey

Taken off the bill if we do the work.

Report in two working days

Photographs, measurements and one fixed price.

Yours to keep

Use it with us, another roofer or your insurer.

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